EIU Department of Enrollment Management

Enrollment Management Help by Topic 

Need help fast? Start here:

• Admissions or recruiting support
• Financial aid questions
• Billing or payments
• Class registration or transcripts
• Housing or meal plans
• Orientation or new student programs
• Marketing and website requests
• Data, reports, or dashboards
• Career services or internships
• Student success or retention support
• Honors program information

Who to Contact by Topic

Admissions & Recruitment

Undergraduate admissions, application process, visits and events, recruitment strategy, counselor territories

Brittany Tierney, Director of Admissions

Billing & Student Accounts

Tuition and fees, billing statements, payment plans, refunds, account holds

Linda Coffey, Bursar

Career Services & Internships

Career advising, internships, resumes and interviews, job search, employer connections, career fairs, placement outcomes

Bobbi Kingery, Director of Career Services

Data Analysis, Dashboards & MyEIU Training

Recruitment data analysis, MyEIU training, enrollment operations support, analytics

Justin Tierney, Director of Enrollment Support and Interim Director of New Student & Family Programs

Data & Reporting

Recruitment data, enrollment reports, list pulls

Vicki Phillips, Coordinator for Enrollment Management Data & Analytics

Enrollment Strategy & Policy

Strategic enrollment planning, Enrollment Worx, trends, policy decisions, cross-unit coordination, division leadership

Josh Norman, Vice President of Enrollment Management

Financial Aid

FAFSA, scholarships, grants, loans, work study, eligibility, verification, satisfactory academic progress

Amanda Starwalt, Director of Financial Aid

Honors

Honors admissions, high-achieving student recruitment, undergraduate research, national and international scholarships

Richard England, Dean of the Honors College

Housing & Dining / Residence Life

Residence halls, room assignments, contracts, move-in and move-out, summer housing, conferences and camps, meal plans, dining options

Jeremy Alexander, Interim Executive Director of Housing & Dining

Marketing & Communications

Graphic design, branding, web content updates, advertising, email campaigns, social media, publications, messaging strategy

Christy Kilgore, Director of Marketing & Communications

Recruitment Communications & Messaging

Admissions emails, campaign messaging, content updates, recruitment communications

Leon Mire, Communications Coordinator

Registration, Records & Transcripts

Class scheduling, registration issues, transcripts, transfer credit evaluation, degree audits, graduation, enrollment verification

Brad Bennington, Registrar

Student Success & Retention Support

Academic support services, tutoring, early alerts, intervention programs, student success initiatives

Michael Gillespie, Dean of Student Success

Orientation & Transition Programs

New student orientation, Welcome Weekend, family programs, onboarding

Justin Tierney, Director of Enrollment Support and Interim Director of New Student & Family Programs

Institutional Research & Official Data Requests

Official university statistics, degree and enrollment data, research requests, data verification

Mary Mattingly, Institutional Research Data Coordinator