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Eastern Illinois University

Panthertech

Disable Private Networking to Minimize Wi-Fi Disconnections

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To minimize disconnections from EIU Wi-Fi, private networking needs to be disabled on each device  

 

On Android Devices: 

  1. Open the Settings app.
  2. Tap on Network & internet.
  3. Select Private DNS.
  4. Choose Off to disable Private DNS.
  5. Tap Save.

 

On Apple Devices (iPhone, iPad, etc.): 

  1. Go to the Settings app.
  2. Tap on Wi-Fi.
  3. Tap the information button (i) next to the name of the Wi-Fi network you're connected to.
  4. Tap on Private Wi-Fi Address.
  5. Tap Off to disable the feature

 

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu