How do I change my password?

Instructions If You Do NOT Know Your Current Password

If you do not know your current password and need to change it, go to https://passwordreset.microsoftonline.com

There may be a delay before the new password is updated, please allow 10 minutes to log in with new password. 

Enter your EIU Email address when you reach this field.  Once submitted, the form will email your personal email that was provided to EIU with further instructions. 

Password requirements for Eastern:

• Not be a previous password
• Start with a letter
• A minimum of 14 characters
• Have both upper and lower case characters
• Have at least 1 number
• Have at least 1 non-alphanumeric character, The only allowable non-alphanumeric characters are :
  • Minus sign -   Underscore _    Colon :   Asterisk *   Exclamation point !   Dollar sign $   Period .   Comma ,

Instructions If You Do Know Your Current Password

If you know your current password and wish to change it, visit  https://mysignins.microsoft.com/security-info and go to Security Info from the menu and choose “change” or you can also go to https://myaccount.microsoft.com/ and you will find the "change password" option on the right

There may be a delay before the new password is updated, please allow 10 minutes to log in with new password. 

Password requirements for Eastern:

• Not be a previous password
• Start with a letter
• A minimum of 14 characters
• Have both upper and lower case characters
• Have at least 1 number
• Have at least 1 non-alphanumeric character, The only allowable non-alphanumeric characters are :
  • Minus sign -   Underscore _    Colon :   Asterisk *   Exclamation point !   Dollar sign $   Period .   Comma ,

If you are unable to reset your password, please contact the EIU Help Desk at 217-581-4357 during business hours.